Shipping policy

Whiskerflexshop Shipping Policy
At Whiskerflex, we’re committed to delivering your beauty essentials quickly and securely—so you can start glowing with confidence as soon as possible. Below you’ll find everything you need to know about how we process and ship your skincare and beauty product orders.

1. Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Please note: Processing times do not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking information.

2. Shipping Methods & Delivery Times

We offer several shipping options to fit your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

Delivery times are estimates and may be affected by customs, carrier delays, or other unforeseen circumstances.

3. Shipping Costs

  • Shipping fees are calculated based on your chosen shipping method, order weight, and delivery destination.

  • The full shipping cost will be displayed at checkout before completing your purchase.

4. International Shipping

We’re proud to ship worldwide!

  • Delivery times and costs vary by destination.

  • Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the customer’s responsibility.

5. Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.

  • Track your order directly through our website or the carrier’s tracking portal.

6. Shipping Address

  • Please make sure your shipping address is accurate and complete before placing your order.

  • If you need to make a change, contact us immediately at whiskerflex@gmail.com.

We cannot modify shipping details after the order has shipped and are not responsible for undeliverable packages due to address errors.

7. Lost or Damaged Packages

  • If your package arrives damaged or goes missing in transit, contact us at whiskerflex@gmail.com within 7 days of the expected delivery date.

  • We’ll work with the carrier to resolve the issue and offer a replacement or refund if necessary.

8. Shipping Restrictions

  • Some items may have shipping limitations due to size, weight, or regulations. Any restrictions will be noted on the product page.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

Thank you for choosing Whiskerflex to be part of your beauty journey. We’re here to help you shine—every step of the way.